9+ YEARS OF QUALITY LEADERSHIP
Director of Quality & Delivery
Oversees Datqo’s quality and delivery governance across all service lines. Benjamin defines QA standards, audit cycles, and escalation protocols that keep every engagement aligned with SLA targets. He drives continuous-improvement reviews and ensures operational transparency through data-backed reporting and compliance tracking.
Blod Group
AB+
Age
25 Years
Short Biography
Benjamin leads Datqo’s Quality & Delivery pillar, integrating process audits, SLA analytics, and performance dashboards into daily operations. His framework ensures that catalog ops, support, and labeling projects meet error-rate thresholds and delivery cadence. With a background in structured QA systems, he’s established audit feedback loops that reduce issue recurrence and strengthen client confidence.
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Expertise & Skills
Focused on precision, compliance, and measurable delivery outcomes. Each capability below reinforces Datqo’s quality-assurance framework—defined metrics, structured reviews, and transparent reporting.
Multi-layer QA loops, AQL sampling, and issue-recurrence prevention.
SLA adherence tracking, deviation analysis, corrective-action reports.
Root-cause analysis, continuous-improvement initiatives, and performance dashboards.