Engagement Models

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Partnership Models

Engagement Models Designed for Measurable Impact

Pilot Engagement

Initial Ops Stage

A time-boxed pilot designed to validate operational fit and measurable outcomes. Structured SOPs, baseline SLAs, and dual QA provide proof and predictability before scale—with weekly check-ins and auditable trails.

Key Outcomes:
  • Time-boxed scope (2–4 weeks)
  • Clear success criteria
  • Least-privilege access
  • Weekly check-ins & logs
  • Upgrade path to Level 2
PHASE 1

Embedded Partnership

Integrated Ops Stage

Datqo operates as part of your team—embedded in tools, cadences, and reviews. We run QA, automation, and reporting under your brand, maintaining SLA discipline for predictable, measurable outcomes.

Key Outcomes:
  • Shared systems & access governance
  • Integrated QA & Orchestration
  • Weekly progress dashboards
  • Defined SLA performance targets
  • Upgrade path to level 3.
PHASE 2

Managed Operations

Managed Ops Stage

Datqo assumes end-to-end ownership—planning, execution, QA, and reporting. We operate to defined SLAs, resolve exceptions swiftly, and optimize continuously so reliability scales without overhead.

Key Outcomes:
  • SLA-backed delivery and uptime
  • End-to-end QA with audit trails
  • Proactive incident response (MTTR)
  • Monthly optimization and change logs
  • Executive reporting & roadmap
PHASE 3