About Datqo

Turn workflows into governed systems

Datqo brings operational discipline to digital delivery. We turn messy, multi-team workflows into governed workflows you can audit, scale, and trust. Playbooks, SLAs, and dual-layer QA keep every handoff consistent, while live metrics make progress visible and exceptions accountable. The result: predictable throughput, fewer errors, and faster time-to-resolution across your stack.

Operational Rigor

Documented SOPs, dual-layer QA, and cadence reviews make delivery repeatable, auditable, and boringly reliable.

Security by Design

Least-privilege access, encrypted credentials, vendor access governance, and full change logs—NDA available on request.

Reliability at Scale

SLA-driven execution with planned capacity, incident tracking with MTTR targets, and transparent weekly reporting.

  • 99.7% SLA adherence
  • 36h to first SLA onboarding
  • 100% weekly reports delivered
  • U.S.-based core team

The delivery layer behind predictable, auditable results.

Plugged into your stack—Shopify, WooCommerce, Zendesk, Help Scout, Label Studio, CVAT, Zapier, and Make. We govern inputs, document handoffs, and enforce dual-layer QA. Every change is version-controlled with owners and rollback notes, access stays least-privilege, and incidents are tracked against MTTR targets—so delivery is predictable, auditable, and scalable.

01
Data Standardization

Lock a field schema and controlled vocabulary. Normalize titles, attributes, and taxonomy so SKUs align across channels—with before-and-after diffs for every change.

02
Image & Asset Cleanup

Background cleanup, basic retouching, and QA so images meet marketplace specifications.

03
Feed Validation

Pre-launch checks on policy, GTIN, price, inventory, and taxonomy. Catch disapprovals before they hit Merchant Center—owners get fix-by dates.

04
Change Logs & QA

Version-controlled change logs with before-and-after diffs. Dual-layer sampling and variance reviews; exceptions documented with an owner and rollback path.

Turn workflows into governed systems

Datqo brings operational discipline to digital delivery. We turn messy, multi-team workflows into governed workflows you can audit, scale, and trust. Playbooks, SLAs, and dual-layer QA keep every handoff consistent, while live metrics make progress visible and exceptions accountable. The result: predictable throughput, fewer errors, and faster time-to-resolution across your stack.

Operational Rigor

Documented SOPs, dual-layer QA, and cadence reviews make delivery repeatable, auditable, and boringly reliable.

Security by Design

Least-privilege access, encrypted credentials, vendor access governance, and full change logs—NDA available on request.

Reliability at Scale

SLA-driven execution with planned capacity, incident tracking with MTTR targets, and transparent weekly reporting.

  • 99.7% SLA adherence
  • 36h to first SLA onboarding
  • 100% weekly reports delivered
  • U.S.-based core team

The delivery layer behind predictable, auditable results.

Plugged into your stack—Shopify, WooCommerce, Zendesk, Help Scout, Label Studio, CVAT, Zapier, and Make. We govern inputs, document handoffs, and enforce dual-layer QA. Every change is version-controlled with owners and rollback notes, access stays least-privilege, and incidents are tracked against MTTR targets—so delivery is predictable, auditable, and scalable.

01
Data Standardization

Lock a field schema and controlled vocabulary. Normalize titles, attributes, and taxonomy so SKUs align across channels—with before-and-after diffs for every change.

02
Image & Asset Cleanup

Background cleanup, basic retouching, and QA so images meet marketplace specifications.

03
Feed Validation

Pre-launch checks on policy, GTIN, price, inventory, and taxonomy. Catch disapprovals before they hit Merchant Center—owners get fix-by dates.

04
Change Logs & QA

Version-controlled change logs with before-and-after diffs. Dual-layer sampling and variance reviews; exceptions documented with an owner and rollback path.

E-commerce Catalog Operations

Accurate SKUs. Clean images. Compliant feeds
We standardize SKUs, titles, and pricing, fix feed errors, and keep your Google Merchant Center compliant. We also clean and web-optimize product images and update feeds on a regular cadence. Each week you receive a change log plus a before-and-after error report tied to the SLA.

Customer Support Operations

Email-first coverage. Inbox Zero daily. Clear SLAs.
We handle customer email and live chat with documented responses and a compact knowledge base. We target P95 first response under 6 business hours and resolution within 24-48 hours. Each week you get a report on volume, CSAT, and SLA compliance with clear next steps.

Data Annotation & Labeling

Two-stage QA. Inter-annotator agreement (IAA) metrics. CSV/JSON deliveries.
We start with a 500-item pilot to lock guidelines, then scale. Each batch is labeled against documented instructions with two-stage QA and inter-annotator agreement (IAA) tracking. Deliveries are CSV/JSON with a weekly QA report on throughput, acceptance, and resolved disagreements.

Workflow Automation Services

Runbooks and monitoring. MTTR per SLA. Monthly change log.
We design and maintain Zapier and Make flows for scheduling, reminders, CRM sync, and invoicing. You get diagrams, runbooks, and monitoring with alerts; MTTR stays within SLA targets. Each month we process 2-4 change requests and send a concise change log with impact notes.

E-commerce Catalog Operations

We standardize SKUs, titles, and pricing, fix feed errors, and keep your Google Merchant Center compliant. We also clean and web-optimize product images and update feeds on a regular cadence. Each week you receive a change log plus a before-and-after error report tied to the SLA.

Customer Support Operations

We handle customer email and live chat with documented responses and a compact knowledge base. We target P95 first response under 6 business hours and resolution within 24-48 hours. Each week you get a report on volume, CSAT, and SLA compliance with clear next steps.

Data Annotation & Labeling

We start with a 500-item pilot to lock guidelines, then scale. Each batch is labeled against documented instructions with two-stage QA and inter-annotator agreement (IAA) tracking. Deliveries are CSV/JSON with a weekly QA report on throughput, acceptance, and resolved disagreements.

Workflow Automation Services

We design and maintain Zapier and Make flows for scheduling, reminders, CRM sync, and invoicing. You get diagrams, runbooks, and monitoring with alerts; MTTR stays within SLA targets. Each month we process 2-4 change requests and send a concise change log with impact notes.